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No B.S. guide to maximum referrals and customer retention - Dan S. Kennedy
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Title
No B.S. guide to maximum referrals and customer retention - the ultimate no holds barred plan to securing new customers and maximum profits
No B.S. guide to maximum referrals and customer retention - the ultimate no holds barred plan to securing new customers and maximum profits
Author
Dan S. Kennedy
Dan S. Kennedy
format
Paperback / softback
Paperback / softback
Publisher
Entrepreneur Press
Entrepreneur Press
Language
English
English
UK Publication Date
20160315
20160315
Description
FACT: NOTHING IS COSTLIER OR MORE DIFFICULT THAN GETTING A NEW CUSTOMER.
Business owners agree. The referred customer is far superior to the one brought in by ?cold' advertising. Yet most business owners will invest more money to find new customers than getting referrals from current, happy customers.
Millionaire maker Dan S. Kennedy and customer retention expert Shaun Buck dare you
to stop chasing new customers and keep an iron cage around the ones you already have.
Kennedy and Buck present a systematic approach to help you keep, cultivate, and
multiply customers so that your entire business grows more valuable and sustainable,
and you replace income uncertainty with reliable income through retention and referrals.
Learn how to:
? Apply the #1 best retention strategy (hint: it's exclusive)
? Catch customers before they leave you
? Grow each customer's value (and have more power in the marketplace)
? Implement the three-step customer retention formula
? Use other people's events to get more referrals
? Create your own Customer Multiplier System
? Calculate the math and cost behind customer retention
Discover the referral-getting, sales-increasing, battle-tested tactics designed to help you
build a thriving business for the long-term.
Business owners agree. The referred customer is far superior to the one brought in by ?cold' advertising. Yet most business owners will invest more money to find new customers than getting referrals from current, happy customers.
Millionaire maker Dan S. Kennedy and customer retention expert Shaun Buck dare you
to stop chasing new customers and keep an iron cage around the ones you already have.
Kennedy and Buck present a systematic approach to help you keep, cultivate, and
multiply customers so that your entire business grows more valuable and sustainable,
and you replace income uncertainty with reliable income through retention and referrals.
Learn how to:
? Apply the #1 best retention strategy (hint: it's exclusive)
? Catch customers before they leave you
? Grow each customer's value (and have more power in the marketplace)
? Implement the three-step customer retention formula
? Use other people's events to get more referrals
? Create your own Customer Multiplier System
? Calculate the math and cost behind customer retention
Discover the referral-getting, sales-increasing, battle-tested tactics designed to help you
build a thriving business for the long-term.
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