Outsourcing in health care - Jo Surpin

Properly planned and managed, outsourcing makes it possible for health care organizations to focus on the core of their business, while leaving routine, support tasks to qualified vendors. This book offers practical insights into the benefits of outsourcing, and a step–by–step process that will enable hospital management teams to make informed decisions about engaging in the outsourcing of their clinical and nonclinical services. It guides readers through the process of developing an approach to outsourcing and assists them in determining which services, departments, or functions may be outsourced most effectively. Chapters include topics such as:

• Using outsourcing to improve the delivery of services
  
• Developing an outsourcing strategy, soliciting proposals, and awarding a contract
  
• Evaluating an internal service, department, or function for outsourcing
  
• Setting performance levels for outsourcing contracts