Principles and practices of quality assurance - Ann Gravells

Thisis a core text for anyone training to be (or working as) an internal or external quality assurer in the further education and skills sector. It has all the information you need to work towards the quality assurance units for qualifications such as: The Certificate and Diploma in Education and Training, or the quality assurance units of the Learning and Development (TAQA) qualification.

The book takes you through all the information you need to know, opening up the topic for learning in an easily accessible way. Interactive activities are included throughout, and real examples of quality assurance in practice are included. The book also includes examples of completed internal and external quality assurance documents.

It is a comprehensive text, covering:

principles of internal and external quality assurance

planning quality assurance activities

carrying out quality assurance activities

risk management

making decisions and providing feedback

record keeping

evaluating practice

the role and use of technology

planning, allocating and monitoring the work of others

This is your guideto understanding how to use internal quality assurance activities effectively with assessors, and external quality assurance activities with centre staff.