Professional communications in eye care - Ellen Richter Ettinger

A must-have reference to develop effective communication skills to optimize the delivery of clinical care. Specific strategies for interaction are discussed and illustrated in clinical case studies.

* - Basic text describing effective doctor-patient communications
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- Contains over 80 case studies illlustrating the application of effective communication skills in clinical situations
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- Suggests strategies for better communication in difficult clinical situations, including when delivering bad news, when interviewing pediatric, geriatric, psychiatric, or other special patient populations