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Quality assurance in social care - Roger Ellis
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Title
Quality assurance in social care - an introductory workbook
Quality assurance in social care - an introductory workbook
Author
Roger Ellis
Roger Ellis
format
Paperback / softback
Paperback / softback
Publisher
Hodder Education
Hodder Education
Language
English
English
UK Publication Date
19980828
19980828
Description
Quality assurance is a burning issue in social work and social care. It provides evidence of the standard of service that clients can expect and is a continuous process of improvement in the quality of care. This workbook is a self-instructional guide exploring the basic concepts of quality management and measurement, including setting and monitoring standards. It is uniquely interactive, with carefully structured text, activities, self-assessment exercises and solutions, feedback and illustrative boxes.
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