Salesforce.com for dummies - Tom Wong

See how Salesforce helps manage accounts, market products, and improve service

Got something to sell? Work for somebody who does? You need salesforce.com, and this book tells you how to use it. Whether you're a salesperson, channel manager, marketing mogul, customer service rep, or executive, you'll find secrets here for making your job easier, your day more productive, and your business more successful with Salesforce.

Discover how to

• Set up and personalize your system
• Manage relationships with partner companies
• Execute marketing campaigns
• Analyze data with reports
• Improve customer service
• Calculate sales forecasts