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Six sigma for financial services - Rowland Hayler
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Title
Six sigma for financial services
Six sigma for financial services
Author
Rowland Hayler
Rowland Hayler
format
Hardback
Hardback
Publisher
McGraw-Hill
McGraw-Hill
Language
English
English
UK Publication Date
20061101
20061101
Description
Strategies to turn your financial organisation into a lean, mean, results-generating machine This comprehensive guide features assessments, checklists, and proven advice for integrating process improvement methods into financial operations Hayler and Nichols have applied the methods in this book at large companies, including American Express Includes case studies from global finance leaders, including ABN, Bank of America, HSBC, Deutsche Bank, ISISI Bank in India, and Merrill Lynch
Applying Six Sigma to mission-critical financial operations is the latest focus of process improvement. Six Sigma for Financial Services delivers the framework and tools needed to conduct operations at the highest level of performance and precision.
Drawing upon their vast experience, Six Sigma experts Rowland Hayler and Michael Nichols deliver a step-by-step approach for improving process maturity and effectiveness-and realising millions of dollars of value for your customers and shareholders.
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