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Strategic management of professional service firms - Bente Lowendahl
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Title
Strategic management of professional service firms
Strategic management of professional service firms
Author
Bente Lowendahl
Bente Lowendahl
format
Paperback
Paperback
Publisher
CBS Press
CBS Press
Language
English
English
UK Publication Date
20051005
20051005
Description
In this 3rd revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular challenges in managing PSFs? What are important strategic issues for PSFs? Hiring, training and keeping the right people. Competing for, gaining, delivering, and learning from the "right" client projects. Delivering the "right" kind of services the "right way".
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