The David solution - Valerie Stewart

As Jean Jacques Rousseau neglected to say: ?Organizations were created free, but everywhere they are in chains.? Whether you work in the private or public sector, in service, retailing, manufacturing or utilities, Valerie Stewart?s book will help you to demolish the blockages that prevent people in your organization from consistently delivering peak performance. - - Written in a direct and entertaining style and enlivened with anecdotes, parables and case studies, it will show you: how to bust the bureaucracy; how to avoid paralysis by analysis; how to break down the barriers of organizational empire; how to empower junior managers; how to put customers first (yes, truly); and how to create an enabling culture.