The global diversity desk reference - Lee Gardenswartz

Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations to succeed in the worldwide marketplace by maximizing the potential of all their employees. This much–needed resource includes practical advice, tools, and techniques for working with a worldwide workforce and includes vital information about

• Understanding the impact of culture on business
• Communicating across cultures
• Maximizing global teams and work groups for higher performance
• Managing conflict
• Problem solving
• Systems for utilizing people effectively
• Managing performance, and
• Assessing readiness and developing competence to move an organization forward