The practice of empowerment - Dennis C. Kinlaw

Dr Kinlaw, one of Americas leading authorities on management development, sees empowerment as a way of improving organizational performance by making the most competent people the most influential most of the time, and his book provides a comprehensive and detailed model for achieving this objective. Drawing on examples and case studies from successful companies, Dr Kinlaw describes a practical, step-by-step process for introducing or extending empowerment in an organization or any part of an organization, and shows how to use feedback, team development and learning to good effect. - - For managers considering, or involved in, empowerment programmes, and for concerned HR and training professionals, this book represents an important resource for improving organizational performance.