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The race without a finish line - Warren H. Schmidt
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Title
The race without a finish line - America's quest for total quality
The race without a finish line - America's quest for total quality
Author
Warren H. Schmidt
Warren H. Schmidt
format
Hardback
Hardback
Publisher
Wiley
Wiley
Language
English
English
UK Publication Date
19921013
19921013
Description
Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.
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