MICHAEL R. LOSEY, SPHR, is President and CEO of the Society for Human Resource Management (SHRM) and Secretary General of the World Federation of Personnel Management Associations (WFPMA). He has more than 35 years' experience in all areas of human resource management. He is an NAHR Fellow, and a frequent speaker and author on human resource management issues.
GERRY LAKE is Managing Editor of the Human Resource Management Journal, which presents research on cutting–edge HR topics and is affiliated with the University of Michigan Business School. She has designed, managed, and made presentations in workshops around the world for such clients as Amoco, Digital Equipment, the Federal Aviation Administration, and Columbia University. And she has published in the areas of adult transitions and human resources.