Understanding organizational change - Jean Helms Mills

This exciting newtext fills the gap in the management literature on organizational change. It presents a balanced view, which raises questions about the imperative of change, who's interests are being served, how change programmes impact onemployees and why organizations continually engage in such programmes. Itgives readers a comprehensive history of:

• change management literature
• types of change techniques over time (i.e. TQM, BPR, Balanced Scorecard, Six Sigma, etc.)
• the role of management gurus in the rise and fall of management fashions
• the impact of organizational change on organizational members.

The authors provide casevignettes of companies from both sides of the Atlantic, which have undergone some of the better-known change techniques, and explore the reasons for their successes and failures. Thisis an innovative and important new text for students of organizational behaviour, organizational change, strategy and HRM.