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Working PeopleSmart - Melvin L Silberman
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Title
Working PeopleSmart - 6 strategies for success
Working PeopleSmart - 6 strategies for success
Author
Melvin L Silberman
Melvin L Silberman
format
Paperback / softback
Paperback / softback
Publisher
McGraw-Hill Education
McGraw-Hill Education
Language
English
English
UK Publication Date
20040603
20040603
Description
Shows how to apply PeopleSmart strategies in challenging relationships with customers, colleagues, bosses, and employees
Includes dozens of how-tos for bringing out the best in others at work in order to enhance career satisfaction, collaboration, leadership, staff development, employee retention, team building and, customer service.
Offers practical solutions to the toughest real-life interpersonal dilemmas people encounter at work--How to I get along with a sour colleague? How do I fire someone? How do I get my ideas heard?
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