Upgrade The Smart Way!

Get up to £30 cashback when you shop and trade


Rent any product and trade in your unwanted tech to get £30 cashback

When you’ve completed your rental from the musicMagpie Store, trade in your tech within 14 days to claim your cashback. You can also trade in first then rent afterwards - whichever suits you!


Buy refurbished tech and trade in your unwanted tech to get £20 cashback

When you’ve completed your purchase from the musicMagpie Store, trade in your tech within 14 days to claim your cashback. You can also trade in first then shop afterwards - whichever suits you!

To claim your cashback, both transactions must be completed within 14 days. Cashback payments are made 45 days after the completion of your last qualifying transaction. Your trade-in must be valued over £150 and contain one of the following products: mobile phone, tablet, games console, MacBook or wearable device. View the full terms and conditions


Already Shopped Or Traded?

No problem! Just complete a purchase/rental or trade-in (whichever applies) within 14 days of your previous order to claim your cashback bonus.


Frequently asked questions

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  • How do I trade in my tech?

    It’s easy! Just follow these simple steps:

    1. Head to the Start Selling page and tell us what you want to sell to get a FREE instant price.

    2. Choose how you want to send your items and how you want to get paid (bank transfer or PayPal)

    3. Pop all of the items you’re selling into a box and send it for FREE

    4. We’ll pay you the same day* your items arrive with us!

    We’ve paid out hundreds of millions to our happy customers, plus we’ve won Best Recycling Service at the What Mobile Awards seven times. We’re also rated Excellent on Trustpilot with over 250,000 verified reviews.

    With an additional £30 cashback on offer when you shop or rent with us too, there’s never been a better time to sell your old tech!

  • Why should I rent tech from musicMagpie?

    Renting is an affordable and flexible way to get your next phone, tablet or games console. Here are just a few reasons to give it a try!

    • Loads of great devices to choose from

    • Low monthly payments

    • No upfront fees

    • FREE lifetime warranty

    • Renew in 12 months and pay less… or upgrade to a newer device!

    • FREE screen protector and case included with phones and tablets

    Renting keeps phones in circulation for longer too, which helps to reduce harmful e-waste and save precious resources. It’s smart for you… smart for the planet!

  • Can you give me an example of how the offer works?

    Of course! Let’s say you want to trade in your current iPhone and then rent a new iPhone to replace it.

    You trade in your iPhone first on musicMagpie. Then, within 14 days of completing your order, you rent a phone from musicMagpie.

    You’ll receive £30 in cashback using the payment method you selected for your trade-in 45 days after both orders are confirmed.

  • When will I receive my extra cash?

    You’ll receive your cashback 45 days after both your orders are confirmed. Your cashback will be paid to the bank account or PayPal details listed on your musicMagpie account so please make sure they are correct!

  • Do I need to trade in my items and shop using the same account?

    Yes. Our system will match your trade-in order to your rental or purchase, so please make sure to use the account.

  • When do I need to complete a trade-in or purchase/rent by to claim my bonus?

    You’ll need to complete your trade-in and purchase within 14 days of each other. If you don’t, we won’t be able to pay your additional cash. You will also need to complete your trade-in and purchase within the promotional period – see the terms and conditions for more details.

  • Can I claim more than one extra cash bonus?

    Yes, you can stack the bonuses if you rent or purchase more than one item. However, you can’t stack bonuses if you purchase two items. You can find our full offer terms and conditions

  • What is a phone upgrade?

    A phone upgrade refers to swapping your existing device for a different, newer device.

    People typically upgrade when…

    • They come to the end of a contract.
    • They want a phone with better features or performance.
    • Their current phone has reached the end of its useful life.

    There are a few ways to upgrade. Traditionally, people ‘upgrade’ with their network provider. In this instance, the ‘upgrade’ involves extending your contract and paying slightly more in exchange for a newer device.

    This often isn’t the cheapest way to upgrade though. One alternative is selling your old phone and using the money to buy your next phone. This makes your upgrade cheaper and helps to reduce e-waste too!

    Upgrading doesn’t just refer to buying the latest device either. Even switching to a phone released a few years ago counts as an upgrade if it’s better than what you currently have!

  • Why should I upgrade my phone?

    It’s no secret that your phone’s performance drops over the years. It might be that the camera is outdated or that your processor can’t handle the latest apps, but we all reach a point where we need a chance!

    Here are just a few of the reasons to consider an upgrade:

    • The battery no longer sees you through the day.
    • You can’t get the latest software updates, which can lead to performance and security issues.
    • You want a better screen or camera.
    • Your phone can’t handle demanding apps and/or its performance has slowed.
    • Your phone looks outdated…
    • You just want something different!

    If you can relate to any of the above, it might be time to consider an upgrade!

  • When can I upgrade my phone?

    It depends. If you’re on a contract, you should wait until it has expired to avoid paying for two phones.

    If you aren’t on a contract, it’s totally up to you. Most people upgrade after 2 to 3 years - but some prefer to upgrade every year, while others are happy to hold onto their phone for much longer!

    The reasons outlined in the previous question should give you a good idea of whether or not it’s time to upgrade though.

  • How can I upgrade my phone and other tech?

    You have a few options but we suggest doing it the smart way with musicMagpie! Simply follow these steps to upgrade to your next device and get up to £30 cashback (yes, we will give you extra cash!) at the same time.

    • Trade in your current phones and tech.

    • Buy refurbished tech or rent from the musicMagpie Store. 

    • We’ll give you up to £30 additional cashback!

  • How often should you upgrade your phone?

    It’s up to you! The average person upgrades every 2 - 3 years as this is when a phone starts to show its age and/or a contract expires. However, some people upgrade every year to get the latest tech while others are happy to wait 4 or even 5 years!

    In general, it’s a good idea to upgrade if your phone (or any other tech product) is showing any of these signs:

    • The battery life has depleted to the point of causing problems.
    • You can’t install the latest software and security updates.
    • You want a better quality screen or camera system.
    • Your phone can’t handle certain apps and/or runs slowly on a regular basis.
    • The design and build looks outdated.

    You can also upgrade if you just feel like a change - it’s really up to you!

  • What phone can I upgrade to with musicMagpie?

    We have loads of phones to buy or rent, including a huge range of devices from:

    • Apple
    • Samsung
    • Google

    Take a look at our Mobile Phone Store for our full range!

    We also sell refurbished games consoles, iPad devices, MacBooks and much more.