4 helpful tips for buying refurbished tech

Ready to dive into the world of refurbished gadgets? Switching to refurbished is a great way to save money and do your part in helping the environment, so it's easy to see why more and more people are making the switch.

Well, before you buy refurbished tech, there are a few things you need to know! Here are four helpful tips for newbies about buying refurbished tech…


In this blog:


Find out what 'refurbished' means

Depending on where you're buying from, refurbished can mean different things. Most of the time, refurbished means that the item has been previously owned, and has been tested and, if necessary, repaired back to working condition.

Before parting with any of your hard-earned money, be sure to find out what the refurbishment process is from the company you're buying from. At musicMagpie, all of our tech goes through extensive checks and tests to make sure you're getting a quality device. If needed, they'll be repaired too.

Check the conditions

Most places that sell refurbished gadgets and second hand phones will have some sort of grading system to let you know what to expect when it comes to the condition of your device.

As refurbished tech isn't new, you might see signs of wear like small scuffs and scratches, but it really depends on what condition your item has been described as. If you're looking for minimal signs of wear and usage, it's really important that you check the description of the product to make sure the condition is suitable for you.

Luckily, here at musicMagpie we're transparent with our conditions so you'll know exactly what you're getting. We sell devices in three conditions:

  • Pristine – A pristine device is the closest you can get to a new device without paying the price!
  • Very good – A very good condition device will only show light signs of wear and tear, but overall, it'll be in really good cosmetic condition. You'll hardly be able to tell it's refurbished!
  • Good – A good condition device will have moderate signs of wear and tear. There may be a scratch or two on the casing that would show it's a refurbished device, but this is usually something that can be hidden by a  case.

What's in the box?

It may sound silly, but you don't want to assume your refurbished tech comes with all the bits and pieces that are offered when you buy new. Things like charging cables, plugs, the original box or other accessories may not be included.

To make sure that you've got everything you wanted/expected from your refurbished tech purchase, check the small print and the product description to see what's included. musicMagpie will always include the charging cable of your device and a SIM opening tool if applicable.

If you're not bothered about original packaging or accessories, then you can skip this step, however we'd recommend always checking that a charging cable is included.

Make note of any warranties/policies

Refurbished tech doesn't always come with a warranty, so make sure to shop around until you find somewhere that offers warranty protection on their refurbished items (hint – we do!)

If your tech does come with a warranty, be sure to check how long your item is covered for, when the warranty starts and what's covered.

If you buy refurbished tech with musicMagpie, you'll get a free 12-month warranty that covers technical defects and faults caused by improper workmanship or materials and it will start on the day your order is placed.

In terms of policies, you'll want to check if there are any refund policies in case you change your mind. With musicMagpie, you'll get a 14-day money-back guarantee, so you'll have a whole 14 days to return your tech if you have a change of heart.


Buy refurbished phones, tablets, smartwatches and more all for less with musicMagpie! All of our tech is certified refurbished, has a 12-month warranty and gets delivered to your door for FREE. So what are you waiting for? Switch to refurbished with musicMagpie to get saving!